MULCO watches are guaranteed by a period of two (2) years from the original date of purchase. This warranty will NOT cover the following:
- Damage produced after the expiration of the warranty period.
- If the watch has been manipulated by unauthorized technicians.
- Shortcomings produced by inadequate dealings, bad use or alterations.
- Damages or scratches to the finishing of the Case, Crystal, and Strap due to misuse.
- Damages caused by water penetration as a result of the opening of the watch, a broken piece, or damaged components.
- Card of warranty incorrectly filled.
MULCO Watches Inc. is committed to your happiness. We want you to be as pleased with your purchase as we are in serving you, that's the reason why we accept returns of any of our products in their original, unused condition, within 30 days of the date of delivery. For a full refund that shall be made in the form of the original payment.
MULCO ships to all 50 U.S. states, the District of Columbia, and to P.O. boxes, within 5-7business days. We also ship to APO/FPO addresses and other U.S. Territories, but some areas of Alaska and Hawaii may take an extra business day. Orders placed on Saturday will be arranged next Monday, for Holidays and Online orders next business day.
Returned packages due to insufficient shipping address information or no availability that implies re-delivery costs will be carried by the buyer.
MULCO has Express Shipping is available. The Standard Service is provided via USPS ground service with final delivery made by either UPS, FedEx, or the U.S. Postal Service and any damage or loss of goods that occurs after delivery to the shipping address provided at checkout is not our responsibility.
Any product bought using a discount promo code or coupon is a final sale, unless there is a factory defect.
In MULCO we love to spoil you and keep making you happier. If you have an inconvenience with your product, please follow the return process and don´t hesitate to contact us.