MULCO watches are guaranteed by a period of two (2) years from the original date of purchase. This warranty will NOT cover the following:
Damage produced after the expiration of the warranty period.
If the watch has been manipulated by unauthorized technicians.
Shortcomings produced by inadequate dealings, bad use or alterations.
Damages or scratches to the finishing of the Case, Crystal, and Strap due to misuse.
Damages caused by water penetration as a result of the opening of the watch, a broken piece, or damaged components.
Card of warranty incorrectly filled.
MULCO Watches Inc. is committed to your happiness. We want you to be as pleased with your purchase as we are in serving you, that's the reason why we accept returns of any of our products in their original, unused condition, within 30 days of the date of delivery. For a full refund that shall be made in the form of the original payment.
MULCO ships to all 50 U.S. states, the District of Columbia, and to P.O. boxes, within 5-7business days. We also ship to APO/FPO addresses and other U.S. Territories, but some areas of Alaska and Hawaii may take an extra business day. Orders placed on Saturday will be arranged next Monday, for Holidays and Online orders next business day.
Returned packages due to insufficient shipping address information or no availability that implies re-delivery costs will be carried by the buyer.
MULCO has Express Shipping is available. The Standard Service is provided via USPS ground service with final delivery made by either UPS, FedEx, or the U.S. Postal Service and any damage or loss of goods that occurs after delivery to the shipping address provided at checkout is not our responsibility.
Any product bought using a discount promo code or coupon is a final sale, unless there is a factory defect.
In MULCO we love to spoil you and keep making you happier. If you have an inconvenience with your product, please follow the return process and don´t hesitate to contact us.
KEY FEATURES
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WHO WE ARE
Embrace Sophistication
Our timepieces reflect modern elegance and innovation, crafted with Swiss precision for impeccable timekeeping.
Made to last
Mulco Watches Inc. offers care for all pieces bought directly from us. Under our 2-year warranty.
Not Just Any Rose Gold
Experience the 48-Hour IP Process. This stainless steel is highly resistant to scratches and wear.
Repairs & Parts
Mulco is for a lifetime. We carry all necessary parts to repair our pieces, ensuring your watch remains in perfect condition.
Excelente servicio, una compañía responsable en el envío y los tiempos de espera, el reloj bellísimo
K
Karina F.
Perfect
Elegant and perfect
E
Elsire R.
Bellisimo
Hermoso reloj, elegante, tamaño perfecto y su peso adecuado.
E
Elsire r.
Mulco is mulco
Beautiful watch and excellent quality
I
Ivan E.
Beautifull
Great quality, great feel. Looks very elegant. Quick delivery also!
Hello Ivan, Thanks a lot for taking the time and leave us such a nice review. We always work looking foward to give our clients the best experience within Our Mulco Brand.
E
Eduardo P.
Good
Good!
F
Franyee m.
Perfecto
un diseño increiblemente bello.
me llego super rapido y en perfectas condiciones!
los quiero todos
Hola Franyee, Gracias por tomar el tiempo y dejarnos este lindo review. Esto es energia para nosotros seguir trabajando por nuestros clientes. Gracias!!
A
Adriana O.
Silver Blue Marine Metal
I received this watch in the mail yesterday and loved it. Elegant and chic looking.
The band is adjustable.
Hello Adriana, thanks a lot for taking the time and leave such a nice review.
We work to give you the best experiece within our Mulco Brand and this review is energy for us to keep working. Thank you!!!
T
Tay
March 5
Wow , amazing watch thank you so much . I love it so much
Hello Tay, Thanks a lot for your review. It's so great to see you liked your watch. Please check your email, we sent you something really special.
D
Demi-Lee E.
Excellent customer service
Excellent customer service. fast shipping! Thank you...
Hello Demi.
Thank you SO MUCH for taking the time and giving us such of great review
Your satisfaction is what moves us forward and we are very pleased knowing that you're loving your Mulco.
Please feel free reach out support@mulcowatches.com. with any further comments. concerns. or suggestions you wish to share. What other color would you like us to produce for your collection? we love hearing from our customers!
Have a great day
Sincerely.
Mulco team
Is the warranty international? How do I know my warranty is active? and how long is the warranty and how does it works?
Mulco Watches offers a 2-year international warranty that covers manufacturer defects. Customers outside the USA must pay for shipping both ways, but the repair will be free. To apply for the warranty, the watch must be registered on Mulco's website with a copy of the sales receipt. The warranty does not cover battery, scratch case, scratch or broken crystal, paint or broken strap or bracelet.
Does this watch light up? Are the numbers luminous? are the hands luminous? are the markers luminous?
This watch doesn't fully light up but has luminous material in parts of the face that illuminate at night. Refer to the product description to confirm if your watch has this feature.
Does the battery need to be changed?
The battery of your watch can be changed as any other, in case you require servicing you have the option to ship in for repairs to our to our Miami facility, you will have to contact us with the problem through our official brand website. The battery will last for years with proper care and maintenance, but take in consideration that when we sell-send you the new watch is when the battery begins to run.
Do you exchange a watch once the client has received it?
We understand that you want your new watch to be as special and unique for yourself. We have a wide variety of colors and styles available so don't hesitate if the style isn’t what suits your taste or needs. Just remember the watch must be completely UNWORN- NEW, exactly as you received it, with the original box, warranty and with tags at the moment of being exchanged.
Blue Marine Infinity
