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INTERNATIONAL SHIPPING

WE NOW OFFER A LOWER INTERNATIONAL SHIPPING RATE


Once your order has shipped, you will be contacted by email by our carrier, to provide the below information for customs clearance. You will be required to provide this information on our carrier's web site prior to your order leaving the United States.

  • Name and surname of the Internal passport
  • Number of passport
  • Date of issue

You have 10 days to provide the above information to our carrier. After 10 days, our carrier may return your order to us, resulting in your order being canceled and a refund issued.

Your order may be subject to duties and taxes. If this is the case, our carrier will contact you to make payment arrangements prior to your package being delivered. All payments for duties and taxes will be made directly to our carrier on their web site.

Our carrier will be responsible for clearing your order through local Customs, paying Duties and Taxes on your behalf to the appropriate Customs authority; and delivering your order to you.

ORDERS SHIPPING TO BRAZIL
Once your order has shipped, you will be contacted by email by our carrier, to provide the below information for customs clearance. You will be required to provide this information on our carrier’s web site prior to your order leaving the United States.

  • Cadastro de Pessoas Fisicas (CPF).
  • Payment of Duties and Taxes.

You have 14 days to provide the above information and make payment of your duties and taxes to our carrier. After 14 days, eShopWorld may return your order to us, resulting in your order being canceled and a refund issued.
Our carrier will be responsible for clearing your order through local Customs, paying Duties and Taxes on your behalf to the appropriate Customs authority; and delivering your order to you.

ADDITIONAL SHIPPING & HANDLING INFORMATION

Allow about 10-20 working days for orders shipping Internationally for all in-stock items. Fragrance cannot be shipped outside of the US.

IMPORTANT: The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery. Mulco.com will not be responsible for these expenses.  In case a customer decides not to accept the country customs charges he/she will be subject to a penalty fee for the return of the package and a restocking fee of up to 25% of the order value. 

When you're ready to complete your order, be sure to review all of the items you've placed in your shopping cart. If you have already done so, select your desired country under the ‘Shipping Address’ option and click ‘Proceed Checkout’. Lastly, follow the instructions on the screen to finalize your order.

To get the cost of shipping your order, simply start the checkout process. Once your address has been entered into the right places, our system will automatically display costs of shipping to your location. Different carrier options are available.

IMPORTANT: The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.

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